Westbow’s Best Practices with Mobile and Remote Teams

Who should take this course: Remote employees; Leaders of remote employees

Lessons: 19

Skill Level/ Prerequisites: Intermediate

Course Overview

Why do remote teams demand new collaboration skills?  

What’s missing from our texts, emails, conference calls, and other digital communications? Body language.  

Even when we’re co-located, the tone of a text or the formality of an email is left wide open to interpretation, to the point that even our closest friends get confused. These misinterpretations create an anxiety that can become costly, affecting morale, engagement, productivity, and innovation. Remote communication can distort the normal pace of our conversations. The delay between our messages can often postpone or hide emotional reactions to our comments. Lacking an immediate response, we can become distracted, second-guess ourselves, or even grow frustrated with our teams. 

To perform at the highest levels, remote teams have to find new and better ways to operate. 

By participating and applying the principles in this course, you will improve your effectiveness as an Westbow employee by applying new skills and strategies to work effectively in a remote and mobile environment.  

This course has 3 modules.

Module 1: Remote Meetings – You’ll learn tips and tools to lead and make virtual meetings better. 

Module 2: Conduct – Learn ways to build and create a strong, engaged remote team culture.

Module 3: Collaboration – Learn some of the tools available to you to make collaborating with remote teams easier and more efficient.